Shipping policy
Welcome to Thefamory Store!!!
Working time: 8am-6pm Eastern Time/Monday – Friday (excluding holidays)
Shipping from warehouse: 4539 N 22nd St, Ste N, Phoenix, AZ 85016, United States
You can order as many items as you want and you’ll never pay more than the flat rate for shipping.
How much are the shipping costs?
We use flat shipping rate of $4.99 for shipping within US and $12.99 for international shipping.
Attention: Time to received goods = Handle Time + Delivery Time
Handle Time: Orders are usually processed within 1-2 business days of purchase.
Delivery times for most products are estimated as follows:
- In the US: 5 – 7 business days
- Other countries: 10 – 12 business days
About late delivery:
Orders are almost always shipped on time. Unexpectedly, your order may be delayed for the following reasons:
• Mistaken address
• Missing number of apartments, buildings, floors or units
• Extreme weather conditions
• International customs clearance
If you notice that your order has been delivered later than expected, you can contact us by email: support@thefamory.com
We will solve it within 1 – 3 business days.
Track your order
After the order has been shipped, the tracking number will be sent to you by email.
For questions about shipping policy, please email us at: support@thefamory.com